Clarification Text on Privacy and Protection of Personal Data ("Clarification Text")
Privacy and Protection of Personal Data are among the priorities of DENDRO Parke Sanayi A.Ş. ("Dendro"). In this direction, Dendro, in order to fulfill the disclosure obligation arising from Article 10 of the Law No.6698 on the Protection of Personal Data ("KVKK") and the Communiqué on the Procedures and Principles for Fulfilling the Disclosure Obligation ("Communiqué"), you, our valued customers, It brings it to the attention of our suppliers and all interested parties who use our website www.dendro.com.tr
This Clarification Text explains the collection, processing, sharing with third parties, preservation and security of your personal data and your rights regarding these issues.
Dendro, mainly in the Constitution of the Republic of Turkey, in accordance with the provisions contained in other legislation relating to KVKK collects and processes personal data. This Clarification Text has been created to show the importance Dendro attaches to privacy and protection of personal data. Your rights regarding privacy and personal data security are our primary concern.
With this Clarification Text, you declare that you are enlightened regarding the processing of your personal data and that you consent to the use of your personal data as specified here.
Collection, Use and Processing of Your Personal Data
Dendro will be able to collect other information that may be required for the performance of the services subject to our site and considered as personal data in accordance with the Law on Protection of Personal Data and all relevant legislation. You expressly consent to the processing of data that you may share with Dendro in line with your own desire, within the scope specified in this Clarification Text on Privacy and Protection of Personal Data, for the specified purposes.
Although your personal data may differ in terms of the nature of the service, product or commercial activity offered by Dendro, verbally, in writing and electronically, through automatic or non-automatic methods such as events and fairs, social media channels, our website, call center and loyalty program applications, It is processed in accordance with the express consent or approval of our customers or the provisions of the legislation.
If you want to order or request products, services or information through our website (including registering for various services that can be used on this Site), you may need to share certain personal information that is considered as personal data with us under the Personal Data Protection Law, so that you can make your order or request. we can process. We may also use this personal data for other commercial purposes, such as inviting you to surveys or informing about news, products, applications, events and fairs we attend.
We also collect information that is not related to your personal data, such as the Internet Protocol ("IP") address, to help identify problems with our server and manage our Site. In addition to these, if you receive a newsletter or promotional e-mail from Dendro, your personal data are also processed with signs, customized links and similar technologies to determine whether the e-mail has been opened and which links you have clicked.
However, we do not process personal data of special nature regarding religion, sect, ethnicity, health, genetics, sexual life; memberships of associations, foundations, unions and similar under any circumstances.
However, the data that are irreversibly anonymized by the 3rd and 7th articles of the Law on the Protection of Personal Data will not be considered as personal data in accordance with the provisions of the aforementioned Law and the processing activities related to these data will be carried out without being bound by the provisions of this Clarification Text.
Process and Usage Purpose of Data
Your personal data within the framework of the services and field of activity Dendro offers; in an accurate and up-to-date manner in accordance with the law and the rules of honesty; In this Clarification Text and / or within the scope of Dendro's personal data processing purposes, for specific, explicit and legitimate purposes; They are processed in relation to the purpose for which they are processed, in a limited and measured manner and by keeping them for the period stipulated in the relevant legislation or required for the purpose for which they are processed. Dendro will be able to record, store, update, disclose to third parties, transfer, classify and process your personal information to the extent and to the extent permitted by legislation.
Dendro will ensure that you can use your personal data from our Site, register your membership in case of membership to our Site, develop/improve the services offered, introduce and inform new services, provide you with the necessary information in this context, contact you and the obligations arising from the nature of the services offered. It can also process to be fulfilled.
The personal data in question can be processed within the scope of Dendro's reporting and business development activities, and can also be used for the purposes of making various statistical evaluations, creating a database and engaging in market research without revealing your identity. If your party also gives your consent, the information in question can be processed, stored, communicated to third parties for direct marketing by Dendro's collaborators, and can be communicated with you to provide notifications regarding the promotion of various applications, products and services, maintenance and support activities through the said information. can be passed.
Dendro will also be able to process personal data without your consent and share it with third parties in accordance with Articles 5 and 8 of the Personal Data Protection Law and / or in case of exceptions in the relevant legislation. The main cases are as follows:
Sharing of Information
Sharing of personal data with third parties takes place within the framework of permission and as a rule, personal data cannot be transferred to third parties without explicit consent. However, personal data are shared with courts and other public institutions due to and limited to our legal obligations. In addition, personal data is transferred to contracted third parties within the limits stipulated by the legislation in order to provide the services we have undertaken and to control the quality of the services provided.
The personal information you provide and the new data we obtain using this personal information, in order for us to realize the purposes stated in this Clarification Text and to carry out our activities, with our affiliates and companies that are partially or wholly responsible for processing your order or request, marketing our products, shareholders, suppliers, With company officials and organizations, program partner institutions and organizations we cooperate with, domestic and foreign individuals and institutions with whom we receive data storage services in the cloud environment, banks we have contracted with, and survey companies within the scope of various marketing activities to provide you better service and customer satisfaction, domestic / international We can share the 8th and 9th articles of KVKK with other third parties and the successors of our company.
As a data owner, you acknowledge that the aforementioned third parties may store your personal data on their servers all over the world, provided that you are limited to the above-mentioned purposes, and you agree to this in advance.
In addition, necessary technical and administrative measures are taken to prevent violations of rights during data transfer to third parties. Dendro is not responsible for violations that occur due to the data protection policies of third parties and the risk area under the responsibility of the third party.
Cookies
Cookies and other tracking technologies (such as web beacons) are used to improve your experience on this Site and / or our communications and to distinguish you from other users so that we can tailor our content to your interests. A cookie is a small file made up of letters and numbers that does not contain any personal data that we keep in your browser or on your device's hard drive. A cookie can contain information such as user ID or preferences, the Site uses this information to personalize content and track the pages you visit.
There are cookies on our website in order to provide a better service to our visitors and customers. You can access detailed information about cookies from our Cookie Policy.
Managing Your Information
You may wish to access a summary of your personal information held by us, or to make corrections or updates, at any time. We will use reasonable efforts to promptly respond to such requests for information, in accordance with local law. Our response to such requests may be limited to information under your direct control.
As a data owner, by applying Dendro, about yourself,
You can use the Application Form to use your rights regarding personal data. We will provide you with our reasoned positive / negative response to your applications in this direction, in written or digital media, within 30 (thirty) days at the latest. It is essential that no fees are charged for the necessary transactions regarding your requests. However, if the transactions require a cost, it is also possible to charge a fee based on the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the Personal Data Protection Law.
Dendro has the obligation to keep your personal data accurate and up-to-date in accordance with Article 4 of the KVKK. In this context, in order for Dendro to fulfill its obligations arising from the current legislation, our customers must share accurate and up-to-date data with Dendro. As the data owner, you undertake that the information subject to this Clarification Text is complete, accurate and up-to-date.
Please inform us if there is a change in your name, address, title, telephone number or e-mail address or other personal data. You can protect your personal data by contacting us at iletisim@aspen.com.tr for change requests. You can request the deletion or removal of information in your account; However, as we keep records of certain transactional information for legal compliance purposes, we may not be able to delete all information. If the information we have is incorrect and we become aware of this, we will block use until the situation is verified to your and our satisfaction. We would like to state that our Company will not have any responsibility for you, as a data owner, because you have not provided up-to-date information.
As a data owner, you also acknowledge that if you make a request that will result in the Company's inability to use any of your personal data, you may not be able to fully benefit from the operation of the Site, and you declare that you will be responsible for all kinds of responsibilities arising in this context.
Storage Period of Personal Data
Dendro will keep the personal data provided by the data owner for the period required by the processing purposes specified in this Clarification Text.
In addition, Dendro will be able to store personal data for the period of limitation specified in accordance with the relevant legislation, limited to the purpose of making the necessary defenses within the scope of the dispute, in case of any conflict that may arise between the data owner and the data owner.
Security Precautions
Dendro, in the conditions specified in the relevant legislation or stated in this Clarification Text,
undertakes to take the necessary technical and administrative measures to ensure the appropriate security level and to have the necessary inspections done.
Dendro has the ISO / IEC 27001 Certificate for Information Security Management Systems. All personal data and information shared with Dendro are stored in accordance with the security measures required by the ISO / IEC 27001 Certificate.
Dendro uses technologies to prevent unauthorized access and use of personal data, stores personal data in computer systems with limited access, kept in facilities under its control, uses Secure Sockets Layer (SSL) and similar encryption methods, and is required to protect the privacy and integrity of personal data. establishes the organization and takes all necessary technical and administrative measures regarding this issue.
Contact
For your Clarification Text questions, you can send us an e-mail at kvkk@aspen.com.tr or contact us via mail at the following address:
Dendro Yapı ve Zemin Sistemleri Sanayi ve Ticaret A.Ş.
Merkez Mahallesi Cendere Cad.
Porta Vadi T2 Blok Kat 3
Kağıthane, İstanbul, Turkey
Changes
This Clarification Text was last updated on April 15, 2021. If we decide to change our privacy policy, we will post these changes in this Clarification Text and other places we deem appropriate.